What We Collect and Why We Hold It
When you open an account, we collect the information needed to verify your identity and process payments — your name, email address, phone number, and transaction records tied to your bKash, Nagad, or Rocket wallet. We also collect device and session data automatically when you access
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the platform on mobile or desktop, including IP address, browser type, and pages visited. This data is used strictly to operate your account, process withdrawals and deposits, detect fraud, and respond to support requests. We do not sell your personal data to third parties. Retention periods
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vary by data type: transaction records are kept as long as required by applicable financial regulations, while session logs are cleared on a rolling basis. If you close your account, we retain only the minimum data required by law. Whether this platform is available to you
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depends on your local law and the eligible regions we serve — if you are unsure, check the eligibility section in your account settings or contact support before depositing.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.